FAQ. Frequently Asked Questions.
- I have been using it for a few weeks and it worked great and all of a sudden it stopped working, what happened?
We recommend when you first receive the extender to charge the batteries 24-36 hours before using. If the transmitter suddenly stops working try replacing the battery with a fully charged battery.
- What is the triple IR emitter for?
You would need a triple IR emitter if you are going to convert more than one remote and you would like to keep the cabinet or closet doors closed. It is one cord that branches out to three cords with an emitter at the end of it. One IR emitter would be placed in front of each device you wish to control with the NGHP RF transmitter.
- Will this work with a Media Center PC?
Yes, it will.
- Does the RF transmitter kit work with Universal remotes?
Yes, it does. It works with the Harmony Universal remotes up until the 880 series because it comes with its own rechargeable battery pack. It will work with cable or satellite remotes that can be Universal remotes.
- I need several more batteries and transmitters for other remotes, what do I need to order?
You would need one transmitter per remote that you want to convert.
- Is there another way to charge the batteries because the receiver is not that accessible? What do you recommend or have?
There is a stand alone USB charger. You simply place the battery in the charging sleeve, plug it into the USB port on your computer and in 2-3 hours the battery is charged.
- Can you charge the battery in the RF transmitter sleeve? Is that what the AAA size compartment in the bottom of the receiver is for?
Yes, you can. The smaller slot is for the battery alone, the AAA size is for the battery and transmitter together. Do NOT place a standard AAA battery in the slot. It may damage the charger. Both compartments are for the rechargeable batteries only.
- What is the purpose of this switch on the underside of the receiver?
It alters the strength of the IR signal in the rare case of interference.
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